The Spinal Cord Hotline
Your Direct Connect to the Spine Reimbursement Experts
The Business of Spine operates a hotline service called The Spinal Cord, staffed by Certified Professional Coders and spine specialists who are considered experts in national coding guidelines. This service offers real-time, live support to physicians and spine industry professionals, with regard to spine coding, collections, and reimbursement issues. In addition, this service also supplies EOB analysis, documentation review, coding advisories and The Business of Spine’s quarterly newsletter.
Hotline call packages for practices include options to pre-purchase a specified number of calls at reduced rates, individual calls charged per instance at a flat rate per case reviewed, or monthly corporate packages ranging up to 40 calls per month. The coding hotline is open during standard business hours, and routinely provides same-day response.